Last Updated: 15 July 2025
Welcome to Haus of Quirks! These Terms and Conditions (“Terms”) govern your access to and use of our website www.hausofquirks.com (“Site”) and the purchase of products through it. By accessing, browsing, or using our Site, you agree to be bound by these Terms, our Privacy Policy, and any additional guidelines or policies we may post.
1. ABOUT US
Haus of Quirks is an online store offering quirky, curated products including house essentials, décor items, and accessories. Our goal is to bring you delightfully unique products through a seamless online shopping experience.
We operate using a third-party fulfillment model, meaning that all products are sourced and shipped directly from our trusted fulfillment and logistics partners. As a result, order delivery timelines, packaging, and return policies may vary slightly across products.
2. ELIGIBILITY
To use this website and make purchases, you must:
- Be at least 18 years old, or
- Use the Site under the supervision of a parent or legal guardian.
3. PRODUCT INFORMATION & PRICING
- We strive for accurate product descriptions and images, but minor variations may occur due to lighting, screen settings, or supplier specifications.
- Prices are listed in INR (Indian Rupees) and include applicable taxes unless stated otherwise.
- We reserve the right to change or update pricing and product details at any time without prior notice.
4. ORDER PLACEMENT & DELIVERY
- Orders placed on our website are fulfilled directly by our logistics and sourcing partners.
- Typical delivery timelines range from 7–15 working days, depending on location and product availability.
- Once your order is confirmed, you’ll receive shipping and tracking information (wherever applicable).
- While we aim for timely deliveries, external factors such as courier delays or supplier issues may occasionally cause disruption.
5. CANCELLATION, RETURNS & REFUNDS
Cancellations:
- Orders can be cancelled within 6 hours of placement, as long as they have not been processed for dispatch.
- Once an order is in transit, cancellation is not possible.
Returns:
- Returns are accepted only for damaged, defective, or incorrect products.
- You must raise a return request within 48 hours of delivery, with clear photo or video proof.
- Returned items must be unused, in their original condition and packaging.
- Returns are subject to approval and governed by the return policy of our fulfillment partners.
Refunds:
- Approved refunds will be processed within 7–14 working days to the original payment method.
- For COD (Cash on Delivery) orders, we may request bank account details to process the refund.
- Shipping or handling fees (if applicable) are non-refundable.
💡 Note: All return, refund, and cancellation processes are subject to our fulfillment partners’ terms. We will support you throughout the process to ensure a smooth resolution.
6. PAYMENTS
- All payments are securely processed via third-party payment gateways.
- Haus of Quirks does not store any of your payment information.
- For any failed or duplicate transactions, please contact us and your payment provider immediately.
7. INTELLECTUAL PROPERTY
All content on the website, including logos, images, graphics, and product descriptions, are the property of Haus of Quirks or are used with permission. Reproduction or redistribution of any content without prior written consent is prohibited.
8. LIMITATION OF LIABILITY
Haus of Quirks shall not be liable for:
- Delays or issues caused by third-party logistics or fulfillment providers.
- Indirect, incidental, or consequential damages arising from the use or inability to use the Site or products.
9. MODIFICATIONS TO TERMS
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective upon posting. Continued use of the Site after changes means you accept the updated Terms.
10. GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Bengaluru, India.
11. CONTACT US
For any queries, issues, or feedback, reach out to us at:
Haus of Quirks
📧 Email: hausofquirks@gmail.com
📸 Instagram: @hausofquirks
🕘 Customer Support Hours: Mon–Sat, 10 AM – 6 PM IST